Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Mythoswin collects, uses, stores and protects your personal data when you visit our website or hold an account with us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data we collect

• Identity data: name, date of birth, gender and identification documents.
• Contact data: email address, postal address and phone number.
• Financial data: payment method details, transaction history and, where required, source-of-funds information.
• Gameplay data: bets, wins, session times and limits you set.
• Technical data: IP address, device type, browser and cookie identifiers (see our Cookie Policy).

2. Why we use your data

We process your data to open and run your account, verify your age and identity, process payments, meet our anti-money-laundering and safer-gambling obligations, prevent fraud, provide customer support and, where you have agreed, send you marketing.

3. Legal bases

We rely on the performance of our contract with you, compliance with legal and regulatory obligations, our legitimate interests (such as preventing fraud and improving our services) and, for marketing, your consent.

4. Sharing your data

We share data only where necessary with identity-verification and credit-reference agencies, payment providers, game suppliers, regulators and law-enforcement bodies, GAMSTOP, and trusted IT and support partners bound by confidentiality. We never sell your personal data.

5. International transfers

Where data is transferred outside the UK, we use adequacy regulations or the International Data Transfer Agreement to ensure it remains protected.

6. How long we keep it

We keep account and transaction records for at least five years after your account closes, as required by anti-money-laundering law. Marketing preferences are kept until you withdraw consent.

7. Your rights

You have the right to access, correct or erase your data, to restrict or object to processing, to data portability and to withdraw consent to marketing at any time. To exercise these rights contact our support team. You may also complain to the Information Commissioner’s Office (ico.org.uk).

8. Security

We protect your data with TLS encryption, access controls, regular security testing and staff training. Never share your password — we will never ask for it.

9. Updates

We may update this policy from time to time. The latest version will always be published on this page.